Terms of Service

Last updated: March 1, 2026

1. Acceptance of Terms

These Terms of Service (also referred to as "Terms of Use") ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Raj Vishwakarma, operating under the brand name ReplyRadar ("we," "our," "us," or the "Company").

By accessing, browsing, or using the ReplyRadar website, applications, and services (collectively, the "Service"), you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the Service. If you are using the Service on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

2. Eligibility

You must be at least 16 years old (or such higher age as required by the laws of your jurisdiction) to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement. If you are under the age of legal majority in your jurisdiction, you must have consent from a parent or legal guardian.

3. Description of the Service

ReplyRadar is an AI-powered email follow-up assistant. The Service works as follows:

  • You CC assistant@replyradar.online on an outgoing email.
  • If the recipient does not reply within a configurable timeframe, ReplyRadar uses artificial intelligence (Google Gemini API) to draft a contextual, professional follow-up email.
  • The draft is presented to you for review on your dashboard. You retain full control to approve, edit, or discard the draft.
  • Approved drafts are sent on your behalf. If the recipient replies at any point, all pending follow-ups for that thread are automatically cancelled.

The Service operates on a credit-based system. Each AI-generated follow-up that is sent consumes one credit. Credits are non-refundable once used. During our beta testing period, the Service may be offered free of charge.

4. Account Registration & Security

To access the Service, you must create an account using Google OAuth. You agree to:

  • Provide accurate and complete information during registration.
  • Maintain the security and confidentiality of your account credentials.
  • Immediately notify us of any unauthorized use of your account or any security breach.
  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that appear to be compromised or are used in violation of these Terms.

5. User Responsibilities & Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. Specifically, you agree that:

  • You are solely responsible for reviewing, editing where necessary, and approving all AI-generated draft emails before they are sent. ReplyRadar is not liable for the content, accuracy, tone, or consequences of any email sent through the Service after your approval.
  • You will comply with all applicable laws and regulations, including but not limited to anti-spam laws (CAN-SPAM Act, CASL, EU ePrivacy Directive, PECR, India IT Act 2000), data protection laws (GDPR, UK GDPR, BDSG, CCPA, DPDPA), and any other applicable email communication regulations.
  • You have the right and authority to CC our assistant on any email thread you submit to the Service, and that doing so does not violate any obligation of confidentiality, privacy, or third-party rights.
  • You will not use the Service to send or facilitate the sending of unsolicited bulk emails, spam, phishing, or any form of harassment.

6. Prohibited Uses

You may not use the Service to:

  • Send spam, bulk unsolicited messages, chain letters, or other forms of prohibited content.
  • Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
  • Send emails containing content that is unlawful, defamatory, threatening, abusive, obscene, hateful, or otherwise objectionable.
  • Violate or infringe upon the intellectual property, privacy, publicity, or other rights of any third party.
  • Transmit any viruses, malware, trojans, or other harmful code.
  • Attempt to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service.
  • Circumvent, disable, or interfere with any security features of the Service.
  • Use the Service in any manner that could damage, disable, overburden, or impair our servers or networks.
  • Use automated scripts, bots, or similar tools to access or interact with the Service, except through our published APIs.
  • Resell, sublicense, distribute, or commercialize the Service or any part thereof without our prior written consent.

7. Artificial Intelligence Disclaimer

The Service generates email drafts using artificial intelligence (Google Gemini API). You acknowledge and agree that:

  • AI-generated content may occasionally be inaccurate, incomplete, contextually inappropriate, or contain unintended bias.
  • AI-generated drafts are suggestions only and must be reviewed and approved by you before sending. You bear full responsibility for any email sent through the Service.
  • We do not guarantee the quality, accuracy, appropriateness, or effectiveness of any AI-generated content.
  • The AI does not provide legal, financial, medical, or other professional advice. Do not rely on AI-generated content as such.
  • You use AI-generated drafts entirely at your own risk.

8. Intellectual Property

The Service, including its design, code, features, trademarks, logos, and content (excluding User Content), is the exclusive property of Raj Vishwakarma and is protected by applicable intellectual property laws.

You retain ownership of all content you provide to the Service (your emails, threads, and account data). By using the Service, you grant us a limited, non-exclusive, revocable license to process your content solely as necessary to provide the Service.

You own all AI-generated drafts once they are created. We do not claim any ownership or intellectual property rights over the email content generated for you.

9. Credits, Payments & Refunds

  • The Service operates on a credit-based model. One credit is consumed each time an approved AI-generated follow-up is sent on your behalf.
  • Credits are non-refundable once a follow-up has been sent.
  • Purchased credits never expire and remain in your account until used or until your account is terminated.
  • New accounts may receive a limited number of complimentary credits.
  • We reserve the right to modify pricing, credit packages, and free credit allocations at any time, with prior notice. Changes do not affect credits already purchased.
  • During our beta testing period, the Service may be offered entirely free of charge. We reserve the right to introduce or change pricing at any time upon exit from beta.

10. Beta Testing

If the Service is designated as a "beta" or "early access" version, you acknowledge that:

  • The Service is provided "as is" and may contain bugs, errors, or incomplete features.
  • We may modify, suspend, or discontinue any feature or the entire Service without notice.
  • You should not rely on the Service for mission-critical communications during the beta period.
  • Beta features and free access may be removed or changed at any time without liability to you.

11. Service Availability & Modifications

We strive to ensure the Service is available at all times, but we do not guarantee uninterrupted, error-free, or secure access. The Service is provided on an "as available" basis.

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Service will meet your specific requirements; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) AI-generated drafts will be accurate, reliable, or appropriate; or (d) any defects in the Service will be corrected.

Some jurisdictions do not allow the exclusion of implied warranties. In such jurisdictions, the above exclusions may not apply to you to the extent prohibited by law. In such cases, our liability will be limited to the greatest extent permitted by law.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAJ VISHWAKARMA, REPLYRADAR, OR ANY OF ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, REVENUE, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS (US$100), WHICHEVER IS GREATER.

Some jurisdictions do not allow limitations on implied warranties or exclusion of liability for certain types of damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Raj Vishwakarma, ReplyRadar, and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of the Service or any activity under your account.
  • Any email sent through the Service that was approved by you.
  • Your violation of these Terms or any applicable law or regulation.
  • Your violation of any third-party rights, including intellectual property, privacy, or confidentiality rights.
  • Any content you submit to or transmit through the Service.

This indemnification obligation survives the termination of these Terms and your use of the Service.

15. Termination

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service will cease immediately.

We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without prior notice or liability, for any reason, including but not limited to: (a) violation of these Terms; (b) conduct that is harmful to other users, us, or third parties; (c) suspected fraudulent, abusive, or illegal activity; or (d) upon request by law enforcement or government agencies.

Upon termination: (a) all rights and licenses granted to you under these Terms will immediately terminate; (b) your data will be handled in accordance with our Privacy Policy; and (c) unused credits are forfeited and non-refundable unless otherwise required by applicable law.

Sections that by their nature should survive termination shall survive, including but not limited to: Sections 7, 8, 12, 13, 14, 17, and 18.

16. Third-Party Services & Links

The Service may contain links to or integrations with third-party websites, services, or content that are not owned or controlled by us (e.g., Google APIs, Supabase). We are not responsible for the content, privacy policies, or practices of any third-party services. Your use of third-party services is governed by their respective terms and policies. We strongly advise you to review the terms and privacy policies of any third-party services you access through our Service.

17. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or validity thereof, shall first be attempted to be resolved through good-faith informal negotiation. If the dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (India), or, at our sole discretion, to the exclusive jurisdiction of the courts located in India.

For EU/EEA/UK Users: Nothing in these Terms shall affect your statutory rights under mandatory consumer protection laws of your country of residence. If you are a consumer in the EU, you may also be entitled to bring proceedings in the courts of your country of residence, and you may have the right to refer disputes to the Online Dispute Resolution platform provided by the European Commission at https://ec.europa.eu/consumers/odr.

For California Users: If you are a California resident, you waive California Civil Code Section 1542, which states: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor."

18. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, understandings, and communications.
  • Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall remain in full force and effect.
  • Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
  • Force Majeure: We shall not be liable for any failure or delay in performing our obligations under these Terms caused by events beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, war, terrorism, civil unrest, labor disputes, power outages, internet failures, or third-party service outages.
  • No Agency: Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and us.
  • Headings: Section headings are for convenience only and shall not affect the interpretation of these Terms.

19. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will post the updated Terms on this page and update the "Last updated" date at the top. Where required by applicable law, we will provide notice of material changes (for example, via email or a prominent notice on the Service).

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you must stop using the Service.

20. Contact Us

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

We will acknowledge receipt of your communication and respond within a reasonable timeframe.